Preferential Access

Sign up early to the Dr. Treat One™ membership and get access to any of our modern, state of the 'heart' veterinary clinics, 24/7 virtual care, and our undivided attention for you and your pet. Member benefits include same or next-day urgent care appointments at any of our clinics.

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Coming soon

220 Primrose Road
Burlingame, CA 94010

hours & timings

Opening Summer 2023

Every detail of care and service is addressed with imagination and a goal of perfection.
Christine, Huggy's Mom
Dubu LOVES going to the vet now and is always trying to drag us back to Dr. Treat on his walks.
Maggie, Dubu's Mom
I took my cat Kiki to Dr. Treat, and all I can say is WOW
Dr. Treat gave me a level of responsiveness and care that I never received before at any other vet.
Ted, Kona's Dad
I took my cat Kiki to Dr. Treat, and all I can say is WOW
Annika, Kikki's Mom
Each team member has taken the time to ask questions and learn about my pet's lifestyle
Ted, Kona's Dad
Dr. Felicity Moffat answered a lot of questions and concerns our older vet wasn't able to answer effectively.”
Azeri, Lyra's Mom
Opening Late Summer Opening Late Summer
Opening Late Summer Opening Late Summer


Commonly asked questions on the waitlist

What are the benefits of joining the waitlist?

Dr. Treat is a membership-only personalized veterinary.  We want to give you the best experience possible, with access to care when you need it, 24/7.  With our membership, you get unlimited exams at our clinic or on our Telehealth platform, nutritional advice, onsite pharmacy and access to our team 24/7, in addition to amazing education content our team is preparing for your guidance.

The membership allows us to really give you the highest level of care and service as we cap the number of members at each location.  That way you can get the access you need. 

Do I have to refer 2 friends to get the early bird discount?

At Dr. Treat, our goal is to offer your pet personalized care. We consider each pet to be unique based on their breed, lifestyle, diet, health markers, genetic make up, among other factors, and as such, the service or care that is administered to them needs to be tailored with these in mind. We founded Dr. Treat with the mission to help pets live longer, healthier and happier lives. With that mission, we want to offer preventative care so that your pets live happier and healthier lives with fewer trips to our clinics. We will work with you closely to give you nutritional advice, lifestyle recommendations and assess any long-term or short term medical issues.

What's in the Welcome Kit?

Dr. Treat is everything other vets are not. We want to give you the very best experience while giving you the peace of mind that we only have your pet’s best health in mind. We offer you:

  • Unlimited exams for no additional cost
  • No emergency service fee
  • 24/7 Telehealth Platform - Always-on
  • Same-day or next day appointments
  • Access to care when and how you want it
  • Onsite pharmacy
  • Digital health records
  • Pet concierge 24/7 at your fingertips through our Apple or Android app

I have more than one pet. Will that mean more than one Welcome Kit?

We accept all forms of credit card payments, and all you need to do is set up your account once and you’re set! We accept Visa, Mastercard, American Express and Discover.

When will you be ready to take clinic visits?

Yes, we are happy to provide you with all the information you need to file your claims. We can provide all the detailed documentation for you to file your claim with your company.  However, most insurance companies require payments upfront so you should be prepared to make the payment to Dr. Treat prior to you getting reimbursed by your insurance company.

We plan to partner with various insurance providers in the future to make the process of claims more seamless.

Can I sign up for someone else, as a gift maybe?

We only offer annual memberships only, and we rely on membership fees to compensate our teams fairly so that we are able to provide you with the best and highest level of care. Unfortunately we are not able to put accounts on hold. But if there is an issue on your end, please contact our Pet Concierge team and we will do our best to accommodate you.

What if I want to cancel after signing up?

The best part about our membership is that we don’t charge you any late or reschedule fees! You’re fully covered. If possible, please let us know at least 24 hours prior to your scheduled appointment but if you don’t know 24 hours in advance, please make that change in the app at the earliest so that we can open up that time for other members.